FREQUENTLY ASKED QUESTIONS

FAQ: FAQ

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

For Online Transactions, we accept only 2 payment methods at the moment:

PAYPAL

Bank Deposit - BDO or METROBANK

Both are paid upfront, prior delivery of product.

More payment terms and options are available at the store in Kamuning.

WHAT IS YOUR RETURN POLICY?

We have a clear warranty for consumable items (Bulbs, Tubes and fixturated items)
We will accept to replace products bought from our store based on the warranty provided for these consumable items.
Customers must show proof of purchase and items will be inspected prior to replacement for any customer mishandling or misuse which will void the warranty.

DO YOU OFFER CUSTOMIZED PRODUCTS?

Yes. We customize.
Get in touch with us and we can talk about working to get your dream lighting fixture to reality, without breaking the bank.

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